Refund Policy

Nazar is a digital subscription service. A paid plan (Pro or Unlimited) is activated immediately once your payment is confirmed and grants the plan's features for 30 days. This policy explains when a payment can be refunded and how to request one.

When you can get a refund

We refund a payment in these cases:

• Activation failure — you paid but the plan did not activate, and the problem is still unresolved more than 72 hours after you contacted support.
• Duplicate charge — the payment system charged you more than once for the same plan and period.
• Unused cancellation — you request cancellation within 72 hours of payment and have not used the paid features (the Claude Code bridge and any over-the-free-tier capacity).

When a refund does not apply

• More than 72 hours have passed since activation.
• The paid features were used during the billing period (for example, the Claude Code bridge was connected and used).
• The service was delivered and worked as described but did not match a subjective expectation.
• You changed your mind after the 30-day period was substantially consumed.

Nothing in this policy limits any non-waivable rights you may have under the consumer-protection law that applies to you.

How to request a refund

Email support@nazar.bot (or message us on Telegram at @a1myan) with: the email on your Nazar account, the payment date and amount, the payment method, and the reason for the request. We respond to refund requests within 3 business days.

How the money is returned

Card payments made through AmeriaBank vPOS are refunded to the same card, normally within 3–10 business days depending on your issuing bank. Subscriptions billed through Lemon Squeezy are refunded to the original payment method on Lemon Squeezy's processing timeline. The refunded amount is the amount actually charged; currency-conversion differences set by your bank are outside our control.

Cancelling a pending payment

A payment that is only authorized (held) and not yet captured can be cancelled within 72 hours without a partial refund; the hold is normally released by your bank within 1–3 business days.

Chargebacks

If something looks wrong, please contact us first — we can almost always resolve it faster than a bank dispute. Opening a chargeback without contacting us may lead to suspension of the account while the dispute is investigated.

Contact

Questions about a refund? Email support@nazar.bot. See also our Public Offer and Terms of Service.